EMERGENCY
Emergency assistance
000
24 hours/7 days
NURSE-ON-CALL
Expert health advice from a nurse
1300 60 60 24
24 hours/7 days
AREA MENTAL HEALTH SERVICES TRIAGE
First point of contact for people seeking a specialist mental health response that will identify the urgency and nature of response required
Phone numbers are available in each area
24 hours/7 days
BEYONDBLUE
First point of contact for people seeking a specialist mental health response that will identify the urgency and nature of response required
Phone numbers are available in each area
24 hours/7 days
BEYONDBLUE
First point of contact for people seeking a specialist mental health response that will identify the urgency and nature of response required
Phone numbers are available in each area
24 hours/7 days
LIFELINE
Crisis support, suicide prevention and mental health support services
13 11 14
24 hours/7 days
SUICIDE CALL BACK
24-hour crisis support and counselling
1300 659 467
24 hours/7 days
SUICIDELINE VICTORIA
People affected by suicide
1300 651 251
24 hours/7 days
SANE
People affected by complex mental health issues
1800 187 263
10am – 10pm weekdays
The following are services for specific needs and communities:
KIDS HELPLINE
Telephone counselling service for people aged between 5 and 25
1800 55 1800
24 hours/7days
HEADSPACE
Young people aged 12–25
1800 650 890
Telephone: 10pm to 1am
Online counselling: 1pm to 1am
PARENTLINE
Parents and carers with children from birth to 18 years
13 22 89
8 am–midnight/7 days
SAFE STEPS (FAMILY VIOLENCE RESPONSE CENTRE)
Family violence support
1800 015 188
24 hours/7 days
SWITCHBOARD
Gay, lesbian, bisexual, transgender and intersex (GLBTI) communities.
9663 2939 or 1800 184 527
Mon–Thurs 6 pm–10 pm
Fri–Sun 6pm–9pm
SEXUAL ASSAULT CRISIS LINE VICTORIA
Victims/survivors of past and recent sexual assault
1800 806 292
5 pm–9 am/7 days
GRIEFLINE
Support for experiencing loss and grief, Lines open from Midday to 3am 7 days per week
1300 845 745
12 noon–3 am/7 days
DIRECTLINE
People impacted by drug use
1800 888 236
24 hours/7 days
FAMILY DRUG HELP
People impacted by drug use
1300 660 068
9am–9pm weekdays
PANDA
Post or ante natal depression
1300 726 306
9 am–7 pm weekdays
GAMBLING HELPLINE
Gambling
1800 858 858
24 hours/7 days
OCD AND ANXIETY HELPLINE
Anxiety disorders and depression
1300 269 438 or 9830 0533
10am–4pm weekdays
MENSLINE
Men dealing with relationship problems
1300 78 99 78
24 hours/7 days
BUSH SUPPORT LINE
People in rural and remote areas
1800 805 391
24 hours/7 days
Contact us
